right of withdrawal

Changed your mind? That's completely okay. You can cancel your purchase within 14 days after receiving your order, no reason needed. Just fill in the form below and click "Confirm withdrawal". That's all it takes.

We'll send you an email to confirm we've received your request, with the date and time. Then please send the products back within 14 days to: Sumi Matcha, Zandstraat 31, 6432 LD Hoensbroek, The Netherlands.

Good to know: because matcha is food, tins with a broken seal can't be returned for hygiene reasons. Sealed tins can.

Is something wrong with your order, like damage or a missing item? Then please don't use this form, but email us at [email protected]. We'd much rather make it right for you.

You can find all the details on our Shipping & Returns page.

withdraw from your contract

we use these details only to process your withdrawal, identify your order and send your confirmation. we keep the request only as long as needed for the contract, our records and any legal claims. read our privacy policy.